Avocet Travel Management is a member of ABTA (P6956), giving you finanical protection for your money when you buy a package holiday from us. (Please note that this protection does not apply to other travel arrangements, such as accommodation only.) When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ, telephone 020 3117 0500, http://www.abta.com/.
Avocet also provides financial protection through ATOL (10571), giving you total peace of mind when booking your holiday and business travel through us. While many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme, please note that ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for details, or for more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk/ATOLCertificate.
IATA (International Air Transport Association) is the trade association for the world’s airlines. It pulls together a reporting system to ensure airlines receive relevant money due for both other airlines and travel agents. Without IATA accreditation, any tickets purchased do not full under the jurisdiction of IATA and are not necessarily covered by their rules and regulation which are enforced to protect the consumer. For more information, go to http://www.iata.org.
Avocet is a member of the Advantage Travel Partnership, the UK’s largest independent travel agent group. The leisure and business travel agents who are part of this group are each independently owned, but collectively produce over £3bn of travel sales per annum. Working closely with its members, Advantage not only offers the best tools to sell the best travel-related products, but also has the buying power of the largest travel agent. All clients are financially protected which, together with the ABTA, ATOL and IATA schemes, gives you total peace of mind when booking with Avocet Travel Management.